# Desk: Koshra glossary

> An AI employee that does one focused job inside a lead's area, such as outbound_desk or pipeline_desk.

Canonical: https://koshra.com/glossary/desk
Last updated: 2026-11-02

An AI employee that does one focused job inside a lead's area, such as outbound_desk or pipeline_desk.

Read more: https://koshra.com/docs/ai_employees